Customer Focused Value Management
Our approach to Customer focused Value Management is based on the lean management philosophy: Customers are at the heart of business activities. We have integrated the highly versatile methodologies from Lean Operations and Supply Chain Management into our
made-to-measure tools and support our clients in the implementation of these new methods. The solutions we offer are not from the peg, but are carefully tailored to the individual needs of our clients and the challenges they face. We don’t see a company as an isolated entity, but take a close look at its positioning in the market and compared to competitors.
We employ cutting-edge methods to analyze Customer Needs and market conditions (Market Development and Market Knowledge). Thanks to our work, product R&D departments can find innovative and efficient ways of applying identified needs to new and optimized products (Design for Six Sigma). We reduce waste by streamlining and stabilizing processes, eliminating defects and establishing a culture of continuous improvement. Our focus is on the entire value chain, from the end-user to the supplier (Operational Excellence). We support our clients by optimizing sales (Sales Excellence), planning and forecasting, distribution and logistics, raw material and inventories, as well as interface and make or buy decisions (Supplier Development & Sourcing). And finally, we also ensure that standards are complied with and that realistic risk assessments are undertaken, increasing the company’s overall agility (Standard Compliance).
The advantages for our clients: The benefits provided by our services are measurable and sustainable.
